System storage, no fix works

[s0niah]

My phone is showing the system storage is 99% full. I have done absolutely everything: clearing  cache  partition, clearing app cache, removing files, storing pictures in the cloud, removing nearly all my apps. I don't know what else to do. 

 

[srs0591]

Are you able to download a third party storage app to see if there's a particular app causing this?

[s0niah]

Hmm...I embarrass myself here. I'm an older person who knows nothing about technology so am not really sure what you mean. Other than the preloaded apps, I have removed so many that I only have about 5 of my own. Their storage is showing as minimal. I'm so fed up, I'm thinking about doing something ridiculous like getting s new phone.

[MrJCharming]

The system storage seems to be very high. What model is your phone?

[Fiona26]

In your post image, press the I in the circle where it says apps, then allow files. This will separate your apps from your system. Then you can see what space your apps are actually taking.

[srs0591]

For reference

[s0niah]

107GB! I don't understand. I had the same apps on my phone for ages and have now got rid of nearly all of them. What do I need to do now? ( I've  got quite a few preloaded apps I don't use on there).

[s0niah]

Oh, actually samsung Internet is showing as 98.5 GB data. Why? What will happen if O just remove this data?

[Fiona26]

I know it maybe a pain, but if it was me. I would back up all my important data on phone, then factory reset. Start up from new again. Maybe something has got corrupted.

[Fiona26]

It will just erase all data for the Internet app. I would rather delete data for one app first, then do the factory reset that I suggested on my last reply. See what happens when you clear data for the app.