28-12-2019 04:26 PM
Meaning of sync email off not getting emails through
29-12-2019 04:35 PM
Hi @Xx9. Go in to Settings > Cloud and accounts > Accounts > Add account. Then launch Email app > 3 Orange lines on top left > Gear icon > Select account > Sync account. If this doesn't help, try logging in to your email, through an internet browser and see if it recognises your password. If it does, then it is likely you have 2-Step Verification set up on the email account, which is why you can't get in through the Email App. Head over your email accounts own Security settings and either disable the 2-Step Verification or follow the email clients’ instructions, in order to verify the email account on your phone. If this doesn't work, you can also try going into Settings > Apps > Email > Storage > Clear cache/data, then try setting up your Email again. Hope this helps!