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Screen Lock/password

(Topic created on: 10-03-2023 03:20 PM)
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Mystic83
First Poster
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I forgot my screen lock password for my J7 Crown. I absolutely can't reset this phone. I can't unlock it with my S21 fe5g. I don't know how. Can any one help or have advice. I've been looking up phone prompts. Idk 🤷‍♀️ 😖😭

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TessM
Mastermind
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Hi @Mystic83 ,

 

oh no, that is really unfortunate! I have found a guide that may help you getting this sorted. You can access this from here: I can't unlock my Samsung Galaxy device | Samsung UK

 

 

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