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SAMUNG PHONE S 22 ULTRA OR HIGHER IS NOT trust smartphone ,only will be a live for one year

(Topic created on: 17-12-2023 02:36 PM)
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Shaker77
Journeyman
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I bought a Samsung phone S22 ultra , by 2000 dollars almost,  but it stopped working because of an official update from Samsung, and Samsung told me as out of warranty you have to pay 400 dollars almost to fix the phone.

But it's not my mistake,  it's only done UI 6 update .

So it's Samsung mistake. 

 

I advise any one who will buy Samsung phone not to buy high price one as it will stay only one year , then die.

 

Maybe the time to try other company 

 

Good luck 

 

 

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4 REPLIES 4
Piper123
Maestro
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Hey there

Sorry to hear of your troubles.

Couple of things.....

1. What is your actual issue? What has stopped working?

2. This is the UK Forum so, depending on what your issue is, you may need to post on the US Forum 🙏
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Shaker77
Journeyman
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I bought an s22 Ulra in Qatar since May 22, so lat few days I received an update of UI 6 from Samsung through WiFi, I updated then after one day while I use it normally,  hanged and then switched off , then no way to start any more ,

Then I send to maintenance center of Samsung.  They told me part in motherboard need to change it costs 400 dollars almost .

So as it's out of warranty,  I have to pay , but I have an extented warranty from the store ,I hope they will accept to pay for fixing.  Otherwise Samsung will check what to do , but till now they told me they will check with the shop warranty first .....

I am waiting their reply....

 

Finally,  I see that error from Samsung it self as it's done after the update.  

 

 

JAMES4578
Samsung Members Star ★★
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whilst some customers may have issues not necessarily all software related,  specialised support in this community is restricted to UK/Ireland .  Us community can be found here https://us.community.samsung.com/t5/Samsung-Community/ct-p/us?page=1&tab=recent_topics 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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-Robot-
Samsung Members Star ★
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Warranty is usually only valid in the country it was purchased, not outside of that

Are you in Qatar? If you have extended warranty go back to the store with extended warranty details