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Samsung messages

(Topic created on: 16-03-2021 05:53 PM)
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Robbie-35
Troubleshooter
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Anyone having a problem with rcs chat features was working until just recently it just stopped now every time I try set it up its saying registration failed. I have tried Google messages to try activate chat services but doesn't seem to help.
37 REPLIES 37
Robbie-35
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Well it seems more than a server error as its not just people on EE that have the same problem there's another post on here about it to and there on the three network
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Mimo40
Helping Hand
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I agree I think this is more to do with either Samsung or Google.
My network provider is virgin but and the strangest thing is my wife has a s9 not updated to the new 3.1 or anything and she has also lost chat messages but my daughter who has the s9+ same network has still the chat features.. go figure
Robbie-35
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that's weird that hopefully it will fix its have deregistered my phone number with rcs on the Google Web page but it still doesn't seem to of worked hopefully there's a fix soon from either Samsung or Google I think it's been since the android 11 and one ui 3.0 everyone is having a problem cause it was working on my phone with one ui 2.5
naz24
Apprentice
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Hi All
I'm having the same problem, it's been a few weeks with no joy, I've been in touch with samsung several times and still nothing. I have a Samsung galaxy s20 5g after a recent software update the chat feature has disappeared, is there anyone who can help as samsung hasn't managed to sort the problem out
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Mimo40
Helping Hand
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yeah still waiting like you tried all what was recommended but no luck just have to sit tight and hope we get some news or update.
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K8marieuk
Explorer
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Worked on and off for me for a few weeks but now will not register at all. I've deregistered my number with Google messages too. Very inconvenient as I am not getting my messages from my mum who is using RCS. 😕 Not good enough Samsung.
Robbie-35
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it's annoying because I tried a different simcard in my phone and rcs worked and it worked for my simcard aswell but just stopped hopefully it gets fixed soon
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K8marieuk
Explorer
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Mine has finally successfully registered but it took a few days to get sorted. Hope you guys have some success now 👍🏻
Robbie-35
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I have ended up just changing my number and now I have my chat services back it's shocking but that I had to change my number in the first place.
Blessed4life
Black Belt 
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Hi all chat messages is now working with the default Samsung messages, I haven't tried the Google messages.
Please share.
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