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Samsung members broken update

(Topic created on: 03-04-2025 02:52 PM)
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arianwen27
Black Belt 
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Heyo everyone. Kinda an urgent thing of me saying do not update samsung members.

There's a new update for it on the galaxy store but doing so will break the app. On loading it, you get a server response error and cannot do anything.

The solution is to delete it and download it from the google play store as that has the older version.

I say urgent as if you update the app, you won't be able to read this to know how to fix it 
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213 REPLIES 213
johnz237
SuperStar
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Hi! Welcome to the Samsung Members community! This is a known problem, hopefully fixed soon.
Glenntech
Samsung Members Star ★★
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If there's any updates. They will be available in the Store app
If non available then you will have the latest software for the app
Spanish23U
Journeyman
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Same thing on my s21
Spanish23U
Journeyman
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When updating this happens 1744013601274.jpg
Spanish23U
Journeyman
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Hi thank you
Glenntech
Samsung Members Star ★★
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Ah so you could update it
If you delete the app and go into the Google Playstore
Download the app from there and don't update it yet
Apparently there is a fix on the way
Spanish23U
Journeyman
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Thanks
Pete5470
Pioneer
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Same on my 24 ultra
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Pete5470
Pioneer
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Same as my s24 ultra
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Rajsahab
Troubleshooter
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Last night I updated samsung members app from galaxy store then it stopped working, but i uninstalled it and downloaded from Google play store which is older version. Now working fine. Looks like a problem with the new version.
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