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Samsung In-App Purchase Unknown error occurred

(Topic created on: 22-03-2021 08:53 AM)
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L4ur4
First Poster

‎22-03-2021 08:53 AM - last edited ‎22-03-2021 08:56 AM

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I've had this message recently start popping up on my Galaxy J4 Plus but I haven't made any purchases.  How can I stop this from appearing.  It's getting a bit annoying.

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4 REPLIES 4
ChrisM
SuperStar

‎24-03-2021 02:22 PM

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Hi @L4ur4 

Is this still happening, and if so, could you send us a screenshot the next time this pops up?

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L4ur4
First Poster

‎24-03-2021 05:08 PM

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In response to ChrisM
Didn't happen today but did last couple of days (happens overnight). Did screenshot the other day.

Screenshot_20210322-060135_Acrobat for Samsung.jpg

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KDR2022
First Poster

‎22-08-2022 08:09 AM

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I have the same issue since yesterday and today as well.

Please advice what to do. I have Samsung J7

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TessM
Mastermind

‎22-08-2022 10:37 AM

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Thanks for that @L4ur4 . Would you both @L4ur4 and @KDR2022 try to clear the Galaxy Store cache and data from the phone Settings> Apps> Search for the app> Storage> Clear cache, and then Clear data and monitor the phones to see if that happens again after trying that?

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