Samsung Health Update - Temperature Tracking

[Members_7YzRslf]

I've just updated the Samsung Health App, and in the previous versions it used to track and show me my actual body temperature (i.e. like 36.2degC). However with this new update it is now telling me only Temperature Changes (i.e. +0.2degC) compared to some 'Recent Average' value. It doesn't tell me what that 'Recent Average' value is, so I have no way of knowing that physical body temperature it's reading. 

Is there a way to change this back to display the actual body temperature, or at least show that the Recent Average' value is to be able to work it out? 

[lmIV]

What I find really frustrating is the temperature is being recorded as thats what they are basing the ambiguous "+or - " on - so why can't we see that? Even if they led with the completely pointless variation update then show the actual temperature when you hover over the date. However we dont need a random variation, just the actual temperature that it's reading please. I just bought the ring as well for more accurate tracking. What is the point of that now...

[lmIV]

Quick update - not sure if this is the same for everyone and it might disappear but in the app on my watch it's showing today's temperature so that will help with working out your "0.0" temperature (I actually worked mine out based on one of my highest recent readings that I knew and it works out the same). I don't want to wake up and do a maths equation every morning, it's still pointless but if you have a watch check to see, it might help in the meantime

[NYJen728]

exactly!!

[Rinwis]

I absolutely hate this update since the information is now completely useless! It no longer shows a clear shift in temperature that gives information about your cycle, but rather just a wavy line that doesn't show anything. I need my temp shifts back. Why is Samsung doing this? 

[Rinwis]

It was the only reason I was still wearing the watch. But the the way the data is presented now, it's completely useless 

[davide2q7ajam]

they wrote me this if you are interested.  Dear Customer,

Regarding your request, we inform you that skin temperature data, previously displayed as absolute values, are now shown as relative values.

The cycle prediction function uses skin temperature measured during sleep to retrospectively estimate ovulation and other key menstrual phases.

Because daily trends are more important than the exact temperature itself, we have modified the display method to show whether the user's temperature is relatively higher or lower than the average.

This approach reflects each individual's basal skin temperature, helping users understand their skin temperature trends more intuitively.

However, we inform you that we have taken your suggestion into consideration, in order to add with a future update the possibility to choose whether to see the exact temperature or the percentage of variation.

Thank you for choosing to use our services. Your satisfaction is important to us.

Sincerely,

Customer Service Center

[davide2q7ajam]

they wrote me this if you are interestedDear Customer,

Regarding your request, we inform you that skin temperature data, previously displayed as absolute values, are now shown as relative values.

The cycle prediction function uses skin temperature measured during sleep to retrospectively estimate ovulation and other key menstrual phases.

Because daily trends are more important than the exact temperature itself, we have modified the display method to show whether the user's temperature is relatively higher or lower than the average.

This approach reflects each individual's basal skin temperature, helping users understand their skin temperature trends more intuitively.

However, we inform you that we have taken your suggestion into consideration, in order to add with a future update the possibility to choose whether to see the exact temperature or the percentage of variation.

Thank you for choosing to use our services. Your satisfaction is important to us.

Sincerely,

Customer Service Center

[lmIV]

Thanks for sharing this. Im not sure why they made the change, but using data more intuitively definitely, isn't it. I imagine it's something more to do with cost and making money. Thank you for this though, its a better response than I got. I hope they genuinely take this feedback on board

[Helen30]

Thank you for sharing. The thing is that a lot of us take the temperature reading and put it into other apps, so this now can't be done. Seems a strange thing to change in my opinion but there we go 😊

[Courtney7191]

Glad you got somewhere and was able to get an answer. Can I ask where you contacted them? I'd like to also contact them and to get more of us to as well. If we all contact then and show we aren't happy, maybe they will change it back.