Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Health App

(Topic created on: 01-07-2024 12:30 PM)
1291 Views
Yazel
Apprentice
Options

My samsung health app on my Samsung S22 Ultra does not allow me to join the monthly July Challenge nor let's me see June and previous months results. Every time I go to Join July, a pop up that says "samsung account changed." Pops up, which is weird because I have not changed my samsung account at all...anyone else having this issue?

0 Likes

1 Solution


Accepted Solutions
Solution
Robin999
Samsung Members Star ★
Options
Uninstall the app and reinstall it.

View solution in context

8 REPLIES 8
meggie81
First Poster
Options
I have same problem, also I hade few friends on samsung health app when we walk together and after updating all gone. Also I didn't change anything. Just system and application were updated.
0 Likes
Yazel
Apprentice
Options

Oh, yeah me too, just niticed my 20+ friends are also gone. Ughhh, they need to fix this asap. 

Robin999
Samsung Members Star ★
Options
Uninstall the app and reinstall it.
0 Likes
Solution
Robin999
Samsung Members Star ★
Options
Uninstall the app and reinstall it.
Cressy
Journeyman
Options
Hi all, I did an uninstall of the app and reinstall. I made sure I had done a backup first and all my data has been restored and all seems to be working OK now 👍
Yazel
Apprentice
Options

Yes, problem solved, I am notnsure why nit didn't correct itself when ai uninstalled it yesterday, but I did it again, waited a few minutes and re installed it and it is restoring all my data and working fine now!

Robin999
Samsung Members Star ★
Options
Excellent. Glad it's sorted.
Kirstin_cc
First Poster
Options
@Robin999 After reistalling the app, did it prompt you to update it? I did the same but now i am too worried to update it and go thru it all over again
0 Likes