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Sim problem

(Topic created on: 01-07-2024 11:58 AM)
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joiejt
First Poster
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Hello, so i just came back from china and used a chinese sim to get internet. but when i got back to my house i switched the sim and it now shows 'unkown number' on it. i tried switching it to sim 1 and sim 2 and its still the same (i live in indonesia).  it has never done this before, if anyone can help please do !

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Ethaniel-UK
Pathfinder
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It sounds like your phone might still be trying to use settings or data from your Chinese SIM card. First, try resetting your network settings. This will remove any configurations from the Chinese SIM. You can do this by going to Settings, then General Management, and selecting Reset, followed by Reset Network Settings.

Next, make sure your phone is set to use the correct SIM card for your region. Go to Settings, then Connections, and SIM Card Manager. Check that the correct SIM card is selected for calls, messages, and data.

If the problem persists, it might be helpful to manually set your phone's network and region. Go to Settings, then Connections, Mobile Networks, and Network Operators. Select your home carrier manually.

For the "unknown number" issue, ensure that your carrier's APN settings are correctly configured. These can typically be found on your carrier's website, and you can enter them manually in Settings, Connections, Mobile Networks, and Access Point Names.

If none of these steps work, contacting your carrier might be necessary to ensure your account is correctly set up for your current location.
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