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Samsung Health Acces Denied Error message

(Topic created on: 07-12-2021 11:53 AM)
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GabHX
Journeyman
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Hello! I am here to ask help to you SAMSUNG! I have Samsung Galaxy A6+ (SM-605FN/DS) But i was a rooted phone but now i put back as normal and firstly cleared all phone and then installed a new (official) firmware (OS) and now how it says in Phone status: Official so all is correct! Now i tryed to open the samsung health but it shows the error message...

 

Access denied

Unauthorized changes were made to your phone.

Contact Costumer Service for more information

(0x2401040400613061F1A)

 

Please help me fix this!

P.S I was did a restarts, a app reinstall, a app data cleaned.. everything.. But I think here is something with a changes what made rooting.. Maybe it has some missed license or something Knox or idk.. Just help me fix.. there is too a Error code.. also in this case doesn't work every Knox app ( Secure folder, samsung Health, Samsung pass etc)

I will be happy to resolve this even it take some time...

Gabriel.

 

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13 REPLIES 13
GabHX
Journeyman
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There is no way around. Its done. 🫤 Knox has security layers wherenis you bypass one or broke that protocl its just done. You cant undo the processnor something. 

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Members_SsgrvjQ
Student
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Please try forcing stop the Health app. It worked for me

mattbrough
First Poster
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I can't get into global challenge events on my s22 ultra says samsung account changed in a pop up bubble every time I try to get in, but it is counting my steps and linking my workouts to strava
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KramIam
First Poster
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Force stopped the app, then restarted. Problem went away.

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