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Original topic:

Samsung Free (Watch and Listen Tab)

(Topic created on: 17-03-2022 05:20 PM)
Maxicifer
Journeyman
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Mobile Apps & Services

I had the watch and listen tab on Samsung Free on my galaxy S10 . I switched to the galaxy s21 fe and I can't find the watch and listen tab on the Samsung Free. I only have the read and play tab. How do I get it?

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2 REPLIES 2
AndrewL
Moderator
Moderator
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Mobile Apps & Services

@Maxicifer: Can you try swiping right on your Home Screen to access Samsung Free > Tap the 3 dots in the top right > Settings, and check for an update prompt at the top of the screen. Depending on your connection method when accessing the app, you may wish to disable 'Stream Over Wi-Fi Only' to see if this helps. Also, scroll to the bottom of the Settings menu > Ads Privacy Settings, followed by Ads Privacy Notice, and ensure that you have agreed to the terms and conditions, or personalised them to your preference. 

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Maxicifer
Journeyman
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Mobile Apps & Services
I've updated to the current version 5.5.01.0; force stopped; cleared cache; done everything you suggested but no change yet. Still the sameScreenshot_20220317-184550_Samsung Free.jpg
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