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Samsung Forced App Installation

(Topic created on: 27-03-2024 02:51 PM)
10017 Views
Owen001
Journeyman
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The latest Samsung update includes an extremely unnecessary step which requests that you 'Take advantage of your upgraded device!" suggesting that you "Get the most out of your device with the hand-picked apps best suited for its newest features!".

The 'hand-picked' apps are games that are of no use and there is no option to deselect them.

I have disabled the offending app and it's notifications but it continues to notify me every couple of minutes if I clear the notification.

It is extremely poor of Samsung to firstly push an app that is so integrated into the system that users cannot control it and secondly to push rubbish games to anybody who applies the update. 

Samsung, you can do better. Please advise on how to remove AppCloud and please provide an option to deselect rubbish such as this in the future.

19 REPLIES 19
keith30
Legend
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You must have downloaded it, it's not a official Samsung app from the Galaxy Store, probably a third party one.
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Owen001
Journeyman
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No, it's part of software provided by Samsung. If you check Reddit, you will see that there are lots of complaints about it. It's regarded as junk

Owen001
Journeyman
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There is another thread on this topic in this community forum, but unfortunately it's unresolved.

How do I get rid of AppCloud? 

keith30
Legend
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Well I don't have it on my S22ultra, did a software update last week and no additional apps were downloaded. I it's know as app that collects your data against your will and passes it off to China 🇨🇳 so you have to beware of it if you continue to use it.
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keith30
Legend
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If you want rid of it,factory reset your phone, it's the only way.
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Owen001
Journeyman
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A factory reset seems possible but is also an extreme option just to remove a piece of software that should be optional. Another option would be to install a plain version of Android instead of doing a factory reset which would only bring more Samsung un-wanted software and the possibility that the same app would be there. The other probably easier solution is to move away from Samsung altogether to possibly a Pixel phone or Apple

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VoodooManBG
Student
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Hey, I'm having the same issue. I carefully deselected all apps, clicked finish update and then some random games / apps started installing on MOBILE data! I hate BS like this. This is not serious coming from a company like Samsung. For BS like this I'm now seriously considering to sell this brick and buy a normal phone. This should NOT be legal at all! Total joke with the users. What about my parents that can't search and implement 'solutions' to those problems brought from Samsung? Total disappointment! Samsung is getting lower than xiaomi now. 

Members_2crpT23
First Poster
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Another update just forcefully installed 3 apps, this is really not acceptable

Brian-
First Poster
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This tricked me also, the first three games don't have a checkbox. They will install no matter what you unselect on the other games or apps. The only way out is to keep saying "later" and get constant reminders or let it install the games and then delete them. Very poor Samsung behaviour.