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Samsung Cloud recover discontinued memo app data

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Greetings,

 

Recently my s6 phone broke and I upgraded to an a71. However, this new phone now has "samsung notes" instead of "memos" and subsequently I cannot restore 101 memos stored in my samsung cloud account.

What could I do in this situation?

 

Thanks.

1 ACCEPTED SOLUTION

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Moderator
Moderator

@Vardenis: In order to recover your Memos, please open the Samsung Notes app > Tap the 3 lines in the top left > Tap the cog in the top right of the pop up window > Import Data > Memos - From Samsung Account. I hope this helps. 

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1 REPLY 1
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Moderator
Moderator

@Vardenis: In order to recover your Memos, please open the Samsung Notes app > Tap the 3 lines in the top left > Tap the cog in the top right of the pop up window > Import Data > Memos - From Samsung Account. I hope this helps. 

View solution in original post

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