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Original topic:

Samsung/Bulb promotion

(Topic created on: 26-03-2021 01:32 PM)
Jay217
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Some people got the Smartthings hub and 2x plug for £1, mine was £75 voucher for the store. Used the link from Samsung Pay app to swap to Bulb but still had no email containing a voucher (already submitted 1st meter readings). Does anyone know how long it takes to get this email from 1st reading? Or how to reach the right department to chase?

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4 REPLIES 4
ConnahB13
Apprentice
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I had the hub promo and it took me ages to receive the code too, it's frustrating because they don't really have a contact for this but you aren't alone in it taking its sweet time
Jay217
Apprentice
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thanks 😊 do you remember how long it took from 1st bill? rough estimate will do, so I know what to expect!
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ConnahB13
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just checked, 30 days on the nose it took
Jay217
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absolute legend. cheers mate 😁👍
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