Mobile Apps & Services

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Samsung Health only counting some steps

Posted by 31-08-2021 12:07 PM in Mobile Apps & Services

I have been using SH for some years. Recently possibly after I lost mobile data for a few days it has stopped counting some steps. I did all the... View Post

21-03-2023 01:15 PM

I had my phone in my pocket but it was switched off. Can my steps be traced and counted? I did masse... View Post

Unable to edit sleep time in Samsung Health

Posted by 31-08-2021 09:11 AM in Mobile Apps & Services

I bought my Watch4 Classic to get a better feel for my sleep efficiency. But I can't seem to ble able to edit the time I go to sleep and the... View Post

10-11-2025 08:00 PM

Nov 2025. Is it now possible to change the sleep time measured in any way? I couldn't figure it out View Post

Samsung S21 Ultra

Posted by 30-08-2021 05:37 PM in Mobile Apps & Services

Can't Seem To Get Samsung Pay On My S21 Ultra App There But Says Not Available On My Device View Post

Cant get log in Samsung Account on Samsung Galaxy S6 Android 7.0 after Hard Reset

Posted by 30-08-2021 04:55 AM in Mobile Apps & Services

I accidently did a hard reset on my S6 Verizon & it goes to Samsung Account log in screen after abnormal reset & I connect to Wi-Fi. I... View Post

30-08-2021 12:40 PM

I'm sorry to hear that but if you do change your mind and want to get assistance with your phone, yo... View Post

How to change the Samsung_Android name?

Posted by 30-08-2021 12:42 AM in Mobile Apps & Services

When two phones are connected to the car's media system, they are both identified as "Samsung_Android". So you're unable to tell... View Post

27-04-2024 11:34 PM

That's annoying. Thanks for letting me know View Post

Samsung A20s Ghost Touch and Charging Issues

Posted by 29-08-2021 04:00 PM in Mobile Apps & Services

Greetings! Did anyone experience Ghost Touch and Charging Issues since the last software update? Here's my story, I am excited for the... View Post

How do i fix my secret folder

Posted by 29-08-2021 12:56 PM in Mobile Apps & Services

hOw do i fix my secret folder it just give me an error when i try to create it View Post

Problem phoning from Tab A7 lite

Posted by 29-08-2021 11:34 AM in Mobile Apps & Services

I have a new Tab AT lite with sim card. When I try to make a call the other phone rings but I keep getting this message on my tablet screen... View Post

30-08-2021 05:14 PM

Hi @Members_gJOSsdc, are you still experiencing this issue? Can you take a screenshot of this messag... View Post

Google play

Posted by 29-08-2021 08:49 AM in Mobile Apps & Services

I was updating mu apps on Google play this morning. When I came out of Google play to do something else I could not get back into Google play.... View Post

29-08-2021 06:25 PM

I also confirmed with Samsung Thanks View Post

Samsung A22 5G CPU overlad message

Posted by 28-08-2021 07:22 PM in Mobile Apps & Services

My new phone comes up with a message that I should restart it, several times in a week. It says something about some processes overloading the... View Post

31-12-2021 04:45 AM

I have my A22 5G set to optimise and restart itself overnight and I've never had any problems with e... View Post

SMS customise chat room

Posted by 28-08-2021 04:15 PM in Mobile Apps & Services

Feedback for Samsung firmware developers... Photo attached of the SMS customise chat room in SMS settings... I know... View Post

Deleted numbers

Posted by 28-08-2021 01:16 PM in Mobile Apps & Services

I've accidentally deleted the numbers in contacts does anyone know how I can retrieve it please? View Post

05-08-2025 01:53 PM

@shellecox1980: If you have a Galaxy S21 running Android 15, then please open the Contacts app > Tap... View Post

Chat feature keeps popping up on screen after update on Samsung Galaxy S20

Posted by 28-08-2021 12:51 PM in Mobile Apps & Services

Hi, I was wondering if anyone can help me please. Since i updated my Samsung mobile phone, i keep getting chat feature popping on my screen. I... View Post

27-05-2024 07:29 AM

For me it appears at every update. Which is still annoying. I don't want any fancy SMS service. Got ... View Post

Samsung Galaxy Watch 4 Classic

Posted by 28-08-2021 11:47 AM in Mobile Apps & Services

I have the Galaxy Active Watch 2 and my husband has just got the Watch 4 Classic. He has set everything up but whenever he gets a SMS, Whatsapp or... View Post

iHeart App shows attempting to reconnect on Galaxy Watch 4, but never works

Posted by 27-08-2021 03:53 PM in Mobile Apps & Services

When I try and use the iHeart App on the Galaxy Watch 4 Classic, I get a repeating message that it is trying to reconnect. Wondering if anyone else... View Post

02-09-2021 04:41 AM

I'm having the same issue - tried on multiple, stable WiFi networks & continuing to receive the same... View Post

Trade in

Posted by 27-08-2021 02:01 PM in Mobile Apps & Services

I wanted to trade in my S21 Ultra for the new Z Flip 3 but there is no option to trade in the S21 Ultra does anyone know why? View Post

28-08-2021 09:50 AM

Thank you i will try that View Post

Restoring to a non samsung phone from samsung cloud

Posted by 26-08-2021 10:11 PM in Mobile Apps & Services

My dudes I'm in need of assistance i just started using my new Xiaomi phone and i need to back up some files i have on my samsung cloud because... View Post

10-01-2024 09:50 AM

i have same problem View Post

Samsung health remove or replace back ground cover walking photos.

Posted by 26-08-2021 05:26 PM in Mobile Apps & Services

Samsung health app recorded two photos in background cover when I first started using the app in 2017...I want to remove them or replace them but... View Post

27-03-2023 02:23 PM

go to home, exercise, view history and go back through the dates until you come to the one you want ... View Post

Galaxy s21 WhatsApp

Posted by 26-08-2021 04:34 PM in Mobile Apps & Services

When I send a video on WhatsApp, the video only sends a 1 second length video. Anyone else having this issue? View Post

12-05-2023 03:17 PM

Has anyone got this fixed? I have tried everything that I have read on the internet and still, it is... View Post

Appbar not Padding or Extending

Posted by 26-08-2021 07:31 AM in Mobile Apps & Services

I'm using J7 prime. In some Samsung apps like Samsung Notes, Samsung Internet..when I'm on latest version Appbar not extending or padding.... View Post

26-08-2021 09:05 AM

No there's no problem about phone . Just Samsung is not designing apps to run in 16:9 phone with app... View Post

Samsung Health only counting some steps

Unable to edit sleep time in Samsung Health

Samsung S21 Ultra

Cant get log in Samsung Account on Samsung Galaxy S6 Android 7.0 after Hard Reset

How to change the Samsung_Android name?

Samsung A20s Ghost Touch and Charging Issues

How do i fix my secret folder

Problem phoning from Tab A7 lite

Google play

Samsung A22 5G CPU overlad message

SMS customise chat room

Deleted numbers

Chat feature keeps popping up on screen after update on Samsung Galaxy S20

Samsung Galaxy Watch 4 Classic

iHeart App shows attempting to reconnect on Galaxy Watch 4, but never works

Trade in

Restoring to a non samsung phone from samsung cloud

Samsung health remove or replace back ground cover walking photos.

Galaxy s21 WhatsApp

Appbar not Padding or Extending

help to find lost phone if it is off

WhatsApp not working on Galaxy watch 7 Ultra

What is this app? Did i get hacked or it's a system app?

Google Account Recovery

How not to add the AI watermark on generative edit

Location issues after accidental removal of Google Play Services

Help! After using Robo Icon Changer for Android, icons revert to default after restarting the phone. What should I do?

Samsung Internet Dark Mode doesn't work

Modes and Routines Bug trash or wrong icons and trigger names

International Calling

Rollout of Google Play System Updates Was Delayed By One UI8

Remap the maximal volume range of the soundbar through the app

New Navstar Update