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Safe mode

(Topic created on: yesterday)
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Sonora
GrandMaster
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So, how I didn't get any answers from experts here, I call YOU @AntS , because YOU represent Samsung here, please answer my question. 

Why I can't open in safe mode  PRE-INSTALLED  Samsung and Google apps, such as 

1.  MY FILES

2. DEVICE CARE

3. MODES AND ROUTINES

4. CHROME

5. GMAIL

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26 REPLIES 26
Sonora
GrandMaster
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And I forgot to mention that stock camera not working in safe mode too. So is that normal too?

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AntS
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@Sonora wrote:

.... isn't talking about moderators forbidden here? ...



Thought I’d clarify this one. Public talking about us Mods in general is fine. But discussion of our specific moderating actions (e.g. removing or moving posts, bans, or warnings etc.) should be done privately. As indeed should any complaints about us. That way this place stays focussed on what it should be rather than becoming a useless, pointless toxic dump of frequent off-topic derailment and people deciding that public personal attacks on the staff or trying to garner public support for staff removal are the ways to solve things.

 

So, let's go back to topic

 

what is this mean ( on my picture,  which I taken with S21 ultra because in safe mode camera or take screenshot not working,  but AI select works?!?!?-and I refuse to use AI select in safe mode).

 

I bought S24 ultra directly from Samsung, I use prepaid SIM card, so my phone CAN'T BE LOCKED ANYWHERE AND CERTAINLY CAN'T SHOW THAT SECTION UNDER CONNECTION ONLY IN SAFE MODE!

 


Thanks for the screenshot.  Looks very much like the network unlock option I mentioned in my previous post. It’s not on my Z Flip6, S10, or loaned Z Fold6, in either normal or Safe Mode on any of them.

 

1000011727.jpg

 

And it’s not referenced in the device simulator we have either.

Which means that it’s likely to be either a network or non-UK/IE thing. Since you aren’t based in the UK/Ireland, and as far as I'm aware you didn’t get your phone from Samsung UK & Ireland either, it’s best to speak to your local Samsung Support team to see if you can find out from them why that ‘Samsung network unlock’ option is there on your phone. (It'd be interesting to know what they say, so if you do speak to them, let us know.)

 

@AntS , I can't find it now, but I read a post on this forum by a Samsung Members Star that Samsung disabled uploads photos bigger of some resolution or something like that.

That's how Google photos stuck in loops because I have 4K quality images for uploads AND CAN'T DO THAT NO MATTER OF MY QUALITY OF CONNECTION!!!


Aside from connection limitations and quality, image-resolution/size upload restriction tends to be more platform than device related. In other words, assuming the connection is all good, then if there is a restriction it’s usually at the place where you’re uploading to rather than what you’re uploading from.  But if you do find the post you’re referring to (or others), then let us know. 

 

And I forgot to mention that stock camera not working in safe mode too. So is that normal too?

Yep, it’s normal. Happens on my Z Flip6 in Safe Mode too.

 

And Gemini said that ALL my issues with safe mode or syncing with Google is caused BY CATASTROPHIC LAST SAMSUNG SECURITY UPDATES”

 



Well, if Gemini said it then it must be true. *asks the Gemini team to make it so that I'm the fairest of them all*

 

(You’re smart enough and have been here long enough to know the drill, Sonora: when it comes to software issues on mobiles, if you're able and haven’t done so already, send error reports with log files via Members for the developers to look at; and use the Community to encourage anyone else experiencing the same as you to send error reports too.)

Sonora
GrandMaster
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Thanks for replying,  and confirming that is camera behavior in safe mode is normal, but that means if I able to open camera in safe mode on S21 ultra isn't normal? 🤪🤔

You're ss of more connections setting looks same as mine in normal mode. But in safe mode I see that hidden tab too. I don't have specific csc,  all my csc is EUX/EUX/-/EUX, and if I think correctly,  that csc is same for ALL EU countries,  because we bought phones directly from Samsung, and if I'm not wrong, only region for my csc is limited for entire EU, no matter if I bought my phone in Spain, France, Germany or Poland.  Because we, as customers (no matter of what we are buying) we have right to buy anywhere from Europe if it's better for us.) 

CSC EUX/EUX/-/EUX, in EU law have a right to receive SAME Samsung software for entire EU, because EU is our region which we chose when buying our phones directly from Samsung.

And yes, I sent feedback through Samsung Members app, when I will receive answer,  I will notice you.

AntS
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@Sonora wrote:

Thanks for replying,  and confirming that is camera behavior in safe mode is normal, but that means if I able to open camera in safe mode on S21 ultra isn't normal? 🤪🤔

 


So, just tested it on my old S10 on One UI 4.1. The stock camera app works in Safe Mode on that (weirdly, so does Facebook). But, like the Z Flip6, it doesn’t work in Safe Mode on the Z Fold6 on One UI 8.0 I’ve got. That suggests that it’s a new UI concept for Safe Mode.

Sonora
GrandMaster
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Oh, ok then, is that mean that Samsung disabling OEM unlock with One UI 8 is reason  why we can't open pre-installed apps in safe mode?

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AntS
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Sonora
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I had Gemini create an image based on everything he told me in miles of research. Here's what he created 😂

1765473693276(1).jpg

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