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Problem with the gallery search engine - Samsung Galaxy S22 Ultra 256GB

(Topic created on: 23-03-2024 09:26 AM)
421 Views
Stoycho
Journeyman
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Samsung Galaxy S22 Ultra 256GB:
Problem with the gallery search engine:

It stopped working and when I'm looking for something always shows:

"No results found" 

image



even after today's update, it doesn't work again, I cleaned gallery app cache and data, but not help at all, I also tried with booting the phone in "Safe mode" in which the problem persisted.

 Is there anyone with a similar problem or solution? 

 By the way, my gallery is quite big, almost 40k units, and I don't know if that could be the problem, although it shouldn't be because I have 50GB free space.
6 REPLIES 6
Smellmet
First Poster
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I am having the exact same problem with my A34
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Stoycho
Journeyman
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Unfortunately, I still don't have a solution to the problem...
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Manudeloz
Apprentice
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Same issue with my s23. I have an older s10 and that feature is still working. I didnt update software or nothing it Just stopped working. Very annoying

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Pavilon
Student
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I was having the same problem on my Galaxy Note 20 Ultra, the solution was that Samsung Core Service was turned off. I do not know how it got turned off, it may have been shut off when installing another app.

To fix the problem, go to Settings.

Using Search in settings, search for "special access"

Click on special access

Then Click on "All files access"

Scroll down to "Samsung Core Services"

Turn the switch to the on position. 

Exit

THEN REBOOT THE PHONE!

A few minutes after the reboot, the gallery search function was working!

Pavilon
Student
Options

I was having the same problem on my Galaxy Note 20 Ultra, the solution was that Samsung Core Service was turned off. I do not know how it got turned off, it may have been shut off when installing another app.

To fix the problem, go to Settings.

Using Search in settings, search for "special access"

Click on special access

Then Click on "All files access"

Scroll down to "Samsung Core Services"

Turn the switch to the on position. 

Exit

THEN REBOOT THE PHONE!

A few minutes after the reboot, the gallery search function was working!

 

 

Manudeloz
Apprentice
Options

Hey thanks that incredible worked for me. Maybe an update disabled the service.

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