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Apprentice
08-12-2024 03:07 PM
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I encountered a problem that when trying to pass double verification on my Samsung account, the code is not sent and it says (processing failure). I looked through the entire Internet and also talked to tech support and nothing worked. Has anyone encountered this?
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5357
First Poster
12-12-2024 06:15 PM
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I have a new device but the phone number on my 2 step verification I don't have any more. Any ideas
AndrewL

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12-12-2024 07:06 PM
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@5357: In this instance, please follow the link below where you will find the necessary steps to change the phone number that is registered to the 2-step verification feature of your Samsung account.
I hope this helps.

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