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Original topic:

phone keeps going in hibernation mode when switched on.

(Topic created on: 03-12-2020 11:47 AM)
Katherine72
Student
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My phone. (Galaxy  A10)  keeps automaticaly going dark and back into hibernation/sleep mode as soon as i  press the power key and have entered my pin no to unlock the Homescreen.   Sometimes this happens a few times in succsession and i have to keep pressing the power key and re-enter my pin no to unlock the Homescreen.  ( Very Annoying!!!!!)  As far as i know and i have checked,   It is not in either power saving or battery saving mode so i dont know why it keeps doing this.   I dont want to resort to having to go back to Factory Settings.    Any advice would be greatly apprieciated. 
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4 REPLIES 4
Pugs1957
Samsung Members Star ★
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If you go into settings, display, you should see screen timeout. Try increasing this setting
Katherine72
Student
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hi pugs1957, i will try this and hopefully this will stop it happening. As i said it is sooo annoying when it keeps doing this. Thank you for your advice. very appreciated!!!!
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Katherine72
Student
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I've just set it too the maximum setting, 30 minutes of inactivity. it was currently on 10 minutes so it shouldn't really be going dark so quickly!!!.
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Pugs1957
Samsung Members Star ★
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Hmm so there's no difference?
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