Patient Access App will not load

[Aeolus]

The "Patient Access" App will not complete the the log in process on my Galaxy A33 5G.    One UI  v 1      Android  v 13.  All I get is three red pulsing dots on a semi transparent app login page; see screenshot below.       

Login fine on my Galaxy Tab A8 tablet, W11 PC, and my wife's A33.

Patient access Tech Support unhelpful.

Will be grateful for any relevant advice.

[GoanGeek]

Make sure all permissions are allowed in app settings.

Try reinstalling app.

Or

Get the NHS app. Does pretty much the same stuff.

[IndiW]

I S22 Ultra.. It's working perfectly for me, in relation to NHS app , patient Access is much better rather farrrr better.

[Aeolus]

Should have said. I've tried all these and more like clearing cache and data. Yes NHS App covers most options but for me PA is better. Puzzled as to why it works on my wife's A33. Anyway, thanks for taking the time.

[Aeolus]

Agreed

[AndrewL]

@Aeolus: If you try signing in using a different browser app e.g. Chrome, does the issue persist? If so, can you confirm if you're able to access other websites and web based applications without issue? 

[Aeolus]

Thanks Andrew. Problem is with PA App. All's well on W11 and MS Edge.