15-10-2022 02:49 PM in
15-10-2022 05:13 PM in
Hi there, @ScouseBiggy11. That's odd. Were you getting the WhatsApp notifications on your S21 just prior to updating the app?
Which changes (if any) did you make to your phone or the app before this issue cropped up?
15-10-2022 05:30 PM in
15-10-2022 05:38 PM in
Ah, yes, I see what you mean, @ScouseBiggy11. If you hover over the greyed out Popup notifications options (illustrated in your screenshot), and click "Learn more", it will take you to a WhatsApp FAQ answer.
This gives various suggestions about customising your notifications but, oddly, doesn't seem to explain why the popup notifications aren't available.
Please let me know whether the guide below, created by our friends at Samsung US, helps: