NO NETWORK / NOT RECEIVING CALLS & CANNOT USE INTERNET

[Members_KWI93x3]

Hello!

For the past 2 weeks I have not been able to use my phone outside the house at all due to the network issue following the software update. I have a S22 Ultra 5G and the internet works for 5 minutes then just goes! I cant make any calls or texts at all unless when connected to wifi. I have tried formatting my phone, resetting Network settings / APN etc. Has anyone else managed to resolve this? All my family members with S22 and some A series are facing the same issue. I even swapped the sim to another network and i'm having the same issue. This is so inconvenient - purchased a phone from Samsung and not even able to use it! What's the point of having a phone, which does not phone - not really a phone then is it? Sort it out Samsung. I'm 9 months pregnant and needed to go to the hospital last minute and couldn't get in touch with ANY of my family members. Very disappointing.

[jmng2k7]

Try putting SIM to slot 2

[lminvti]

Hi there 👋, have you tried to perform wipe cache partition? It is recommended to do so after bigger updates or once in a while, if no you can do so by turning you phone off plugging into PC, tv, other phone via USB as long as it is connected via USB then click volume up and power buttons at same time until samsung logo appears then quickly release power button and still keep holding volume up button until reboot screen appears then using volume down button navigate to wipe cache partition press power button and phone should restart and boot

[Tehki8]

Try the following steps:
Settings> General Management > Reset > Reset Mobile Network settings first.
If this doesn't fix the issue then try option 2 Reset all Settings. No apps or personal data is lost when using these reset options.

[LS89]

Thanks Tehki8 I tried this but it didn't work 😞