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My Files

(Topic created on: 31-07-2022 11:15 AM)
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OldSteve
Student
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I have photos stored in the "pictures folder" (on sd card) which all shows up when viewing in gallery, but when in "my files" it shows that there is a number of files in that folder but when I click on the folder it show's nothing there.
Any ideas?
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4 REPLIES 4
AndrewL
Moderator
Moderator
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@OldSteve: When you're in My Files, have you tried tapping on the Images option in 'Categories' to see if the photos show up in this location? 

When you're in the Gallery app, select an image, press the 3 dots in the bottom right corner and select 'Details'. This will show you the path/source of the image, and should help you locate the images in My Files. 

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nowdeleted
Big Cheese
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My phone is backed up to Dropbox and Google drive. So all my pictures are viewable when I log into Dropbox. So no need to look for them on my phones.
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OldSteve
Student
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Thanks for your replies, I couldn't see anything in the settings, So I thought if I take a photo and the phone will store it in dcim/camera folder,I then moved the photo to the picture folder too see if that would show, what happened was all of the sudden all the images I had in the "picture folder" suddenly appeared. It seems the "my files" was set not to show show image files in that folder.
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Novice-with-Tab
First Poster
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I have a similar issue. I have a lot of images in the Gallery app but cannot find them in My Files. All folders I have checked say No Files. If I select a photo in the Gallery I see no 3 dots. The photos all have a superimposed logo that looks similar but not the same as Google Chrome. Any ideas??

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