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My date of birth in my Samsung account is wrong

(Topic created on: 01-12-2021 07:48 PM)
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Yasso2
Student
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It shows that i am born in 2015 therefore i can’t open most of the applications as it says i am underaged. I tried to correct it in my profile but it the date of birth is disabled. Any solution??

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11 REPLIES 11
xSteveuk
Mastermind
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Hi,
This page maybe helpful to you

How to set up and manage your Samsung account

https://www.samsung.com/us/support/answer/ANS00085942/
Yasso2
Student
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Did not work

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Jhw22
First Poster
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Did you manange to figure it out? I have the same issue now...

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danvr
First Poster
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Had the same issue, and I couldn't figure out why the date of birth was disabled/blocked on my Samsung account on my device, so that I couldn't change it there.

However, what worked was to change the date of birth on the samsung account either by going directly to the following address using a browser in my same mobile device or by doing it on another device: 

https://account.samsung.com/membership/contents/profile/profile-gate

Faizan Ullah
First Poster
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Does anyone able to solve this issue.  I'm having the same problem 

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Mine also says that, don't know why.

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Is that page still working?, it deoes not work for me, it's blank

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macos 256
First Poster
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you are truly a genius. big up

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chdaya_19
First Poster
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Thank you so much for the link and support, it worked for me to edit DOB, thanks a lot.

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