Mobile data problems - a505fnxxu7cue3

[ArturoMtz]

My A50 was recently upgraded to a505fnxxu7cue3

Now I have mobile data problems.   I need to switch off and on mobile data to regain access

Any suggestions? 

Thanks 

[AzadRobertson]

Maybe take the sim out and then put it back in again

[AzadRobertson]

Or it could be your providers end of things. If you can try a different something card see if that works.
Also how did you install the update via third party or automatically

[ArturoMtz]

It was installed automatically 

I doubt it's the provider as the problem started only after the last update

[AzadRobertson]

Ok. So maybe it's the update

[ArturoMtz]

I tried this, and no positive outcome 

As soon as I disconnect WiFi I loose mobile data,  I need to turn mobile data off and on 

[Pugs1957]

Isn't this available in your swipe down menu?

[ArturoMtz]

Yes

But I shouldn't need to turn mobile data off and on, it should be automatic 

Any idea of how to report this to Samsung? 

[AzadRobertson]

Oh.

[Pugs1957]

Sorry, I misread your post. Have you cleared system cache after the upgrade?