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Samsung s21 ultra after update touchscreen not working

(Topic created on: 4 weeks ago)
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After update my mobile screen stopped working and many problems appeared.And I went to the third party service center and they are telling me to change the screen, who will pay for it, I want an answer.What is the problem of Samsung, sending an update has damaged the mobile and only says sorry and its Samsung community does nothing to say sorry for the problem it has caused, it tells the solution to the problem and solves it.

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SAMSUNG COMMUNITY SUPPORT MY POST SO THESE PEOPLE GET SOME SOLUTION PLEASE FOLLOW ME AND SUPPORT ME

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Robin999
Samsung Members Star ★
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Has your phone ever had a non authorised screen replacement in the past? If it has, then you will have to pay for the repair. This community is made up of users, just like you, so we've nothing to apologise for.
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BRLEsq
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I have the same problem,  brand new S21 5g Ultra out of the box and activated today.  Updates to UI 6.1 and touchscreen does not work at all.

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BRLEsq
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I did a hard reboot and restarted and screen now works

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