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Original topic:

Loss notes in Samsung notes after factory reset

(Topic created on: 08/12/20 14:51)
Members_3O0EBsS
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I had to factory reset my S10+ phone after my daughter changed my pattern on my phone. I could access but phone but to get back to change passcode pattern, it needs my pattern in settings app. I backed up everything using Samsung Cloud, So did a factory reset and restore everything when I restore it, it didn't restore my Samsung Notes obviously this was a different option which was a stupid thing as backup said it will back up EVERYTHING.

 

Is there any recovery software to recover my Samsung Notes they are really important to me.

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AndrewL
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@Members_3O0EBsS: Can you try opening the Samsung Notes app > Tap the 3 lines in the top left > Tap the cog symbol in the top right of the pop up window > Sync With Samsung Cloud, to see if you're able to restore your Notes from here? Please ensure that Sync is enabled in the Quick Panel by swiping from the top of your screen to the bottom, then again to enlarge the options > Sync.