29-01-2023 07:16 AM in
Mobile Apps & Services29-01-2023 10:21 AM in
Mobile Apps & Services@OBrien04: Please confirm the model number and current Android version of the device you're using (located in Settings > About phone/tablet), as well as the application you're using to access your emails. Furthermore, please provide further details of the issue you're experiencing. For instance, are your emails not currently syncing to your device?
29-01-2023 12:08 PM in
Mobile Apps & Services29-01-2023 12:18 PM in
Mobile Apps & Services@OBrien04: No problem. It is possible that you are required to set up your account as a Personal (POP3) account, which can be achieved via the Gmail application on your A22. To do this, head to Settings > Accounts and backup > Manage accounts > Add account > Personal (POP3) and follow the on-screen instructions. Alternatively, swipe up from your Home screen and select the Google folder > Gmail > Tap your profile in the top right corner > Add another account > Other, and enter your credentials from here.
Depending on your email provider, there may be a dedicated application that you can download from the Google Play Store, in which case I recommend reaching out to your provider directly for further clarification on adding your account to Android devices.
An application is a piece of software that performs a specific function on your phone. So , for instance, Gmail is an email application. When you swipe up from your Home screen you'll open the Application (App) Drawer - all the pre-installed apps on the device will be visible here, as well as any that you might download from the Google Play Store or Galaxy Store. I hope this helps.