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Green line on outer screen Z Fold 2

(Topic created on: 20-12-2023 04:05 PM)
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Desikan
Student
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I have just started getting a bright green line on my outer display screen of my Samsung Z Fold 2. Have updated the system software but the line persists. Have checked on browsing the issue that a number of phones have started having similar issues without any physical damage due to software / app updates. How and where do I get repairs done? Does Samsung charge for such issues that are software related?

#Samsung Z Fold 2

2 REPLIES 2
AshtabS9Ultra
Mastermind
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You can just get a repair set up with samsung you will either send it in, go to a store or a van will come to your house. I would imagine samsung will charge you as its out the warranty period.
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Desikan
Student
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Well the problems jwith the Z Fold 2 phone  just got a lot more worse.

The front camera of the outer display failed. It didn't get working even after a factory reset.

Also the wi-fi would just not get enabled despite doing a factory reset in the Samsung Service Centre.

The number of green and  yellow lines have dramatically increased to over 15-20 lines acutely affecting viewing anything on the display.

And finally a few days back the main display also blacked out. 

The issues have happened or gotten worse coinciding with every software update in the last few months. The phone has not been mishandled or damaged. 

The cost of replacing the display screens are over half the cost of the phone. Hope Samsung  can provide a more reasonable solution and resolve the issue. 

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