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Galaxy Store downloading issues.

(Topic created on: 27-05-2024 04:41 AM)
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Emily27
Apprentice
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Won't go all around to update the Samsung Galaxy store. Why is it doing this? It's letting me update the apps but not the store app, why?
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6 REPLIES 6
BandOfBrothers
Samsung Members Star ★★
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This is a known occasional glitch @Emily27 

If your using mobile data to update the app,  then switch to Wi-Fi or via versa to attempt to update the app. 

Another option is to close the app down and then long press on the app icon, and tap on the i and then on location and Clear Cache. 

If you perform a forum search you should see previous threads with tips in about this too. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Emily27
Apprentice
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It has been doing it for ages
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BandOfBrothers
Samsung Members Star ★★
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Yes unfortunately it can be a glitch from tine to time @Emily27 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Aceindaole2209
Student
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Use a vpn, that should sort it, must have something to do with location
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PaulM1
Moderator
Moderator
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I just moved your post here, @Emily27, and I also edited the thread title to make it more descriptive (and easier for others to find).

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madz33
Apprentice
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I've got this problem. Have cleared cache and data. Restarted phone. Loaded app, same update loop. Found another post which suggested uninstall thr updated but do not have the facilities for this. Is there any further advice about this please? Thanks
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