Facebook/messanger

[Lennie-g]

I can get fb n messanger aswel as Internet on my wi fi, yet I can still get Internet & receive messanger n 5g but I can't send messanger on 5g. 

As for fb, I can't get any ones profile or updates on fb with 5g, & can't get anything on fb like searching for friends profiles, I get the profile but no pictures & it says not connected to the Internet, (if connected to WiFi it works) have been in an ee shop & they said everything seems to be working but they don't know what to do so now. I have also tried logging out n deleted fb n messanger & reinstall it but it still the same. 

[Sonora]

So you have allowed Facebook and messenger to use wi-fi or mobile network  or just wi-fi only, because that's your problem looks 

[Lennie-g]

I have checked the & fb n messanger can use both WiFi & fb.

[Lennie-g]

I got this on all my apps

[Sonora]

Hm, check your Facebook settings on web (computer), not in phone app, maybe it's there different 

[Lennie-g]

I have tried turning the home network off by the plug, also reset the phone WiFi & settings on my phone but still the same.... Possibly a trip to the nearest samsung experience store maybe able to help!!?

[Lennie-g]

I haven't got a desktop or tablet I just use my phone for everything

[Sonora]

You can use phone browser with desktop view,  I guess 

[Lennie-g]

I just checked the browser on my Samsung desktop & I still got Internet on there,. Good excuse to escape my home town n take a trip to a Samsung experience store. Thank you for trying to help though, 😊

[Lennie-g]

Have tried numerous things in the settings section aswel as the Samsung desktop on the phone, checked fb & messanger settings too & signed out deleted & red install fb n messanger too, possibly a trip to an Samsung experience store may help!!? Thanks for trying with suggestions though 😊

[Joeeye]

Have you tried contacting your network provider? If anything, it looks like they seem to be barring Facebook from you if all else internet related works fine using mobile data.