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Facebook and S23 Ultra ..

(Topic created on: 29-03-2023 11:57 AM)
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A3po
First Poster
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Guys what is happening with the Facebook app when using my Samsung S23 Ultra after the last update 

There is multiple errors/flaws ... Can't play video. 
Skips to previous video if trying to load a new one 
Can't click to expand the text in post 
Crashed every time I load it and scroll to different posts
Working fine on iPad and laptop 
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5 REPLIES 5
Glenntech
Samsung Members Star ★★
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Working OK with my S23 Ultra
Maybe try going into Apps in the settings
Go into the Facebook app and clear the Cashe and if needed the Data
JAMES4578
Samsung Members Star ★★
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@A3po  if just issue with Facebook Clearing App's  cache and Data may sort it out.  Generally it is  advisable to wipe cache partition after updates and for those who have  general issues with crashes follow these steps:

1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release all three keys.
4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

Can also Repair apps from the same Recovery Menu.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


The1Like
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Same issue here. After updating. My feed has completely disappeared. I have cleared cache, data, uninstall, / reinstall, check Internet connection, tried soft reset but still no Facebook feed.
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thahim
Explorer
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Today facebook has started closing on my s23 ultra

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Yvonne44
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After downloading 6.0 update, the facebook news feed page keep flashing and wouldnt scroll down. Tried to turn it off multiple times but wouldnt work

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