Error message on in-app purchase

[Members_e79SpTB]

Until recent, I had no problem making in app purchases on both my Galaxy phones but now I keep getting this error message . Does anyone know what it means?

 

[Ginsing64]

I've had nothing but grief all afternoon with the app. Good luck shop support is useless at best

[UNKNOWNUSERNAME]

Hey both, Have you guys tried restarting your phones, clearing app cache or trying a different payment method?

[UNKNOWNUSERNAME]

The Samsung Galaxy Store error B7002 is a common issue that many users encounter when trying to make purchases. It's often related to problems with payment methods or Samsung's fraud detection system. (Geminis response)

[lminvti]

Try using Google pay instead see if that solves the issue

[Ginsing64]

Didn't get that far. It kept rejecting discount codes as invalid. I've been on the phone to a lovely agent for 1½ hrs. See what happens now 🙏

[alexgh93]

Please let us know if you can solve it

[Ginsing64]

Cleared cache and deleted data. Deleted the app, reinstalled it, etc