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Email accounts on S21

(Topic created on: 07-10-2022 07:45 PM)
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JuneBee
First Poster
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Hi - please can someone assist- I am reasonably techy but by no means an expert with phones and computing. I was asked today to sign in again to main email account (btinternet), and despite putting in the correct password, it wasn't accepted. I have now managed to delete the account but cannot retrieve it, says it cannot be verified. How do I get it back on my phone - it's the main thing I use my phone for!! 
Thanks.
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3 REPLIES 3
-Robot-
Samsung Members Star ★
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What email app you using anf are you able to verify that credential are correct through a browser?
ecosse01
Voyager
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As Robot has mentioned, try accessing BT INTERNET via your browser at: https://www.bt.com/help/email/need-help-logging-in-to-your-bt-email-
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JuneBee
First Poster
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Thanks both, had already tried checking the BT website, for email, which let me in no problem.
Only just now, after leaving things alone for a few hours, I tried again and managed to add the account!! I know my password was correct each time, so that's all a bit bizarre.
Thanks for the advice and have a good evening.
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