Danielleb1
First Poster
21-06-2021 07:54 PM
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hi i need advice i did an update on my samsung a70 and it completely crashed the phone i have had the software re installed but the update wiped my phone is there anyway to get my photos back thank you
3 REPLIES 3
xSteveuk
Mastermind
21-06-2021 08:09 PM
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Hi,
Try going
Settings
Click on Backup & Restore
Select latest backup files
Then tap on Restore
from Backup
To restore all erased data from phone
Try going
Settings
Click on Backup & Restore
Select latest backup files
Then tap on Restore
from Backup
To restore all erased data from phone
Pugs1957
SuperStar
21-06-2021 08:24 PM
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Only if you backed them up, did you?
Mitzzz999
Hotshot
21-06-2021 08:29 PM
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I've had this happen to me on my Note 10 plus... the phone got stuck in a boot loop after a update. Took me a couple of days to break out of the boot loop and restore my phone. Thankfully didn't loose any data. Before any update now... I just back up my data... I don't take any risks anymore.
