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Chat translation, some languages gone

(Topic created on: 12-07-2024 02:32 PM)
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Safwan2112
Student
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I was using the chat translation feature for Russian on WhatsApp, and it was working well until a few days ago. Other languages work but Russian suddenly does not work or even appear in the input langauge options. Even after deleting and re downloading it as the translating options, but live translate refuses to work in Russian at all

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3 REPLIES 3
AndrewL
Moderator
Moderator
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@Safwan2112: Please try heading to Settings > Advanced features > Advanced intelligence > Samsung Keyboard > Chat translation > Language packs for translation, and check to see if a new version of the Russian language pack is available. 

If WhatsApp is the only affected app, I also recommend heading to the Google Play Store > Tap your profile in the top right > Manage apps and device > Updates, and check for any available WhatsApp updates. 

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Robin999
Samsung Members Star ★
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Hi, I just tested this, and it's working for me. Try clearing the cache from the translator app.
Settings>apps. Scroll down the list to 'Translater' and tap on it. Tap Storage. Tap 'clear cache'
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asulaim
Student
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Step 1. From Settings, choose General management

Step 2. Choose Language packs

Step 3. select and download your desired Language Packs to use during Live translate.

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