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Original topic:

Can't Link Curve Account to Samsung Pay

(Topic created on: 19-08-2020 03:59 AM)
BanditCabbit
Apprentice
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Hello!

 

When I keep trying to link my Curve account to Samsung Pay all I get is Something went wrong with a giant black X why is this happening to me does anyone know why any solutions on how to fix it?

10 REPLIES 10
TessM
Moderator
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Hi @BanditCabbit ,

 

To add your Curve card to the Samsung Pay app, follow these steps: 

 

1. To get started, open the Samsung Pay app. If you don’t see it on your device, download it from the Play Store!

2. Tap “Pay” on the navigation bar, then tap the “Scan Cards” button in the centre of the screen. Then, scan your Curve card with your camera. You can tap “Enter details manually” to type your long card number, CVV and expiry date in yourself (if you have one of our snazzy Investor cards, you’ll have to manually type your details from where they’re stored in the Curve app).

3. Type your billing address, then hit “Next”. You’ll then be asked to read and agree to our “Terms of Service”.

4. Finally, you’ll be asked to verify your Curve card on Samsung Pay. Select “Text message” and wait for the code.

 

A few things to note

At this time this is currently available with:

Galaxy S20, S20+ S20 Ultra, S10 5G, S10+, S10, S10e, Note10, Note10+, Note10+ 5G, S9, S9+, Note9, S8, S8+ and Note8, S7 and S7 edge, S6, S6 edge and S6 edge+**, A70, A50, A40, A20e, A8, A6, A3, A5 2017, Samsung Galaxy Watch Active2, Samsung Galaxy Watch Active, Galaxy Watch, Galaxy Watch 4G, Gear S3 & Gear Sport. 

 

Do you have any of these devices? 

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BanditCabbit
Apprentice
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Yes I have a device listed above this is all I get by trying to link my Curve account to Samsung Pay.

Screenshot_20200819-122845_Samsung Pay.jpg

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TessM
Moderator
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Have you tried to clear the app Cache and Data from Settings> Apps> Samsung Pay> Storage|> Clear Cache and then Clear Data? If not, can you please give this a try? Once done, try to add your card again. 

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BanditCabbit
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Tried that...

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YogeshP
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I've got the same error message and I've tried his and it doesn't work

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Slimboball
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I kept getting this error too then realised that the Curve card when I viewed the details on the app has a different CVC number than the one I had sent on a SMS. I used the one shown on card details on the app and it loaded it no problem.

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Members_BMCPYCL
First Poster
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Hi there.

I am in Romania. I succeed to install Samsung Pay on my laptop. When I tried to register Curve card I received an info that the card is not supported. What to do in this situation? I asked for Curve card specially to use it with Samsung Pay.

Madinorbert
Apprentice
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Mobile Apps & Services

@Members_BMCPYCL wrote:

Hi there.

I am in Romania. I succeed to install Samsung Pay on my laptop. When I tried to register Curve card I received an info that the card is not supported. What to do in this situation? I asked for Curve card specially to use it with Samsung Pay.


Salut! Exact acelasi problema am si eu. Am comandat cardul direct pentru samsung watch sa platesc cu revolut. Ai rezolvat cumva? 

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Members_qY3Oluz
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Did you ever get this fixed?  I have exactly the same issue

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