Can I backup my s20 to Return it before I have my s21

[Members_E7I472N]

I have upgraded my S20 to the S21+ under the Samsung Upgrade Program and received the S21+ yesterday, however I have ordered the wrong colour and have arranged an exchange. I am due to return the S20 in next few days however my repleacement S21+ wont be here until around 8th Feb, my question is can I backup my S20 then send it back- do without a phone until my new S21 arrives and then restore my backup to the S21+. Hope that makes sense

[Ashgreentint]

yes you can do that, I would back up with Google and samsung cloud then when you get your phone you can just download the back up, it's a pain compared to doing it with the phone present but it does work

[Aklima]

Hi,
Once u have the S21 u can backup before u send the S20. I am sure samsung will allow this if u mention to them ur situation.

[Aklima]

Hi,
could do with advice, I played an order for s21 yesterday would u know when I can view my order as it doesn't show when I put my order number.

[Ashgreentint]

hey, did you put a postcode or email address in underneath? I would have thought you should be able to see it. When did they say you should receive the phone?

[Aklima]

Hi,
I did put my email with post code and order number. I will get it next month on the 4th, maybe that's y I can't view it

[AndrewL]

@Members_E7I472N: I'd recommend backing up to your Google and Samsung accounts, which you can then register to your new Galaxy S21 to restore your data. To do this, head to Settings > Accounts and Backup > Backup and Restore > Samsung Account > Backup Data > Select All > Backup. Go back and do the same for your Google account, and you should be good to go. 

[Ashgreentint]

yea I checked the order for my buds pro the night before and it said preparing for dispatch, prior to that it said nothing so I think that's the reason. I think the system is dodgy too though. just had an email 10 mins ago saying my order has been shipped but my order is currently in my ears 🤣

[Aklima]

lucky u. Hope I get it before the 5th February. My ear bud says its coming 4th February