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Battery drain issue in my new samsung S24 device one ui 7

(Topic created on: 3 weeks ago)
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Guri07
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I recently purchased Samsung S24 Snapdragon Version it's about 2-3 days ago till purchased please help .. 

 other peoples gettings 5-6-7 hours of backup why I only get 1-2 hours hardly

I also watched battery drain test my phone is in worst condition what should I do go to service centre ???

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6 REPLIES 6
keith30
Legend
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If you just purchased it brand new and not a refurbished model then it takes about 14 days battery learning for the device to get use to your learning pattern.
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Guri07
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Does it cause standby drain ( screen off  drain too much)

My off screen sucks much battery than other apps

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facu1ty
Helping Hand
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Apart from the S24 ultra, the rest of the S24 models weren't sold with Snapdragon in the UK. This will be an issue with the warranty if it comes to that.
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Guri07
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Snapdragon version is relaunched in India 

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Guri07
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Screenshot_20250930_135131_Device care.jpg

 why this type of backup samsung

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Guri07
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Screenshot_20251008_151923_Device care.jpg

 help pls

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