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Original topic:

Camera zoomed in - Whatapp

(Topic created on: 22-07-2021 06:23 AM)
em4
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Mobile Apps & Services

I have a Samsung A21s. My camera is fine but whenever I go the WhatsApp app, and use its camera, the image is zoomed in. BEFORE posting the pic, my image is zoomed and I cant zoom back out but when I take a picture and send, the image is then zoomed out and back to normal. How do I make my camera zoom out before posting the pic, so i can see it normally?

20 REPLIES 20
SeanHearnden
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I think the update was a coincidence because I had two updates on hold because I was busy and it still happened to me. Unless you mean whatsapp update. Then yeah it is probably that.
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Faisalzafir
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What is the solution of this problem. I have s20+ facing same issue. 

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Fairuz
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Same with me on Samsung A12

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Siddhi
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Same problem here. I also have AS21. The problem started few weeks ago after i updated my whatsapp n I thought its just a small glitch n will be normal again but the problem is still there.

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Solution
Evald80
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New whatsup version released today fixed the issue

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The Lord
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I deleted and reinstalled the app today and the problem is fixed. 

Siddhi
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I updated whatsapp today n the issue is fixed. Thank you samsung n whatsapp.

Davidrodribarri
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What is the way to contact them?

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TessM
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Faisalzafir
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Good news, the problem has been resolved in the recent update of watsapp.

I contacted watsapp via email last week and they were kind enough to inform that it will be resolved in the next update, which is done for my case.