08-07-2021 01:36 PM
I have a Samsung A21s. My camera is fine but whenever I go the WhatsApp app, and use its camera, the image is zoomed in. BEFORE posting the pic, my image is zoomed and I cant zoom back out but when I take a picture and send, the image is then zoomed out and back to normal. How do I make my camera zoom out before posting the pic, so i can see it normally?
Solved! Go to Solution.
15-07-2021 07:20 PM
16-07-2021 01:44 PM
What is the solution of this problem. I have s20+ facing same issue.
17-07-2021 12:07 PM
Same with me on Samsung A12
21-07-2021 04:42 PM
Same problem here. I also have AS21. The problem started few weeks ago after i updated my whatsapp n I thought its just a small glitch n will be normal again but the problem is still there.
22-07-2021 05:23 AM
New whatsup version released today fixed the issue
22-07-2021 06:20 PM
I deleted and reinstalled the app today and the problem is fixed.
23-07-2021 09:30 AM
I updated whatsapp today n the issue is fixed. Thank you samsung n whatsapp.
23-07-2021 06:00 PM
What is the way to contact them?
23-07-2021 07:39 PM
You can find WhatsApp details here: https://play.google.com/store/apps/details?id=com.whatsapp&hl=en_GB&gl=US and our by following this link: https://www.samsung.com/uk/support/service-centre/ @Davidrodribarri
23-07-2021 08:41 PM
Good news, the problem has been resolved in the recent update of watsapp.
I contacted watsapp via email last week and they were kind enough to inform that it will be resolved in the next update, which is done for my case.