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Original topic:

Blank/Empty Samsung Members app.

(Topic created on: 10-10-2021 03:31 PM)
martinwin10b1909
First Poster
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Mobile Apps & Services

Hello,

When i start Samsung Members, It just blank,Also inbox is outdated.

Here is some screenshots:

Is this even fixable?

Screenshot_20211010-172318_Samsung_Members.pngScreenshot_20211010-172334_Samsung_Members.pngScreenshot_20211010-172341_Samsung_Members.png

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2 REPLIES 2
AndrewL
Moderator
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Mobile Apps & Services

@martinwin10b1909: Try heading to the Galaxy Store > Tap the 3 lines in the top left > Updates > Samsung Members, to see if there are any updates available that might address the issue. If not, head to Settings > Apps > Samsung Members > Storage > Clear Cache. If your phone is currently outside the region it was intended to be used in, then this can also affect the content of the Members app. 

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martinwin10b1909
First Poster
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Mobile Apps & Services

There is no updates for samsung members

I tried 2 times to clean data and reboot phone but nothing happened, I bought phone in finland which in this country i using this phone.

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