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Original topic:

Black Screen on Netflix S10 One UI 4.0 & 4.1

(Topic created on: 04-04-2022 04:31 PM)
DazFa91
First Poster
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Samsung S10 G973F

After updating SW to One UI 4.0 & 4.1, Netflix would only show black screen. Tested with many TV shows and movies but same result. Contacted Netflix CS but no resolution.

I found that if you disable "Eye Comfort Shield" and retry Netflix, the streaming returns to normal. One of the checks Netflix request users to do is to disable colour correction / adjustment. I guess this toggle falls under that category. Hope this helps

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Pugs1957
Samsung Maker ★
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Hi Welcome to Samsung Members and thanks for the great tip 😀
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