Black Screen on Netflix S10 One UI 4.0 & 4.1

[DazFa91]

Samsung S10 G973F

After updating SW to One UI 4.0 & 4.1, Netflix would only show black screen. Tested with many TV shows and movies but same result. Contacted Netflix CS but no resolution.

I found that if you disable "Eye Comfort Shield" and retry Netflix, the streaming returns to normal. One of the checks Netflix request users to do is to disable colour correction / adjustment. I guess this toggle falls under that category. Hope this helps

[Pugs1957]

Hi Welcome to Samsung Members and thanks for the great tip 😀