Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Black Screen on Netflix S10 One UI 4.0 & 4.1

(Topic created on: 04-04-2022 05:18 PM)
458 Views
DazFa91
First Poster
Options

Samsung S10 G973F

After updating SW to One UI 4.0 & 4.1, Netflix would only show black screen. Tested with many TV shows and movies but same result. Contacted Netflix CS but no resolution.

I found that if you disable "Eye Comfort Shield" and retry Netflix, the streaming returns to normal. One of the checks Netflix request users to do is to disable colour correction / adjustment. I guess this toggle falls under that category. Hope this helps

0 Likes
1 REPLY 1
Pugs1957
Samsung Members Star ★
Options
Hi Welcome to Samsung Members and thanks for the great tip 😀
0 Likes