AppCloud

bjones-uk · ‎22-09-2025

There has been a lot of noise/ information about AppCloud recently.

Can Samsung confirm which devices this is installed on and whether the data is being shared with third parties. In the event that it is, which jurisdictions are those parties.

I have always valued Samsung as a brand, but if the reports are anything to go by, and this is correct, then Samsung is acting unethically, immorally and in violation of privacy laws.

AntS · ‎22-09-2025

Hi @bjones-uk ,

Appreciate the concerns of yourself and others regarding this. We've raised those concerns at the Samsung side and are awaiting a response from that.

Click here to see 'How to set up Emergency SOS on your Galaxy Smartphone'

JAMES4578 · ‎22-09-2025

Hi @bjones-uk As @AntS has mentioned we are awaiting an official response . The app tends to be preinstalled on Budget and Mid Range Devices. Would just say that I would wary of some reports on social Media.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.

Moiramon · ‎22-09-2025

You should be able to disable it.

bjones-uk · ‎22-09-2025

This is irrelevant. Any tech company that allows such apps to be installed is ethically and morally corrupt. Totally indefensible.

Let's see what the official response is. This topic has been raised before and there was silence. This points to one direction.

Obsydian · ‎23-09-2025

Isn't this like 5 years old and only A and M series.
It's doing the TikTok rounds.

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Obsydian · ‎23-09-2025

Ironically I Googled it and it brought up an old post on the Community from @JAMES4578 👏

2 Decades Samsung Ownership, Follow me on Instagram Obsydian_SMS
DAILY: ZFold7, Watch Ultra, Fit3, Buds2 Pro, CL Ace 2, BT-W6, 20,000 PB, Smart Tags
FAMILY: ZFlip7, ZFlip6, Watch8, Tab S8 Ultra, Tab S7 Plus, Buds Pro2, Buds3 Pro
OFFICE: Book2 Pro i7, M70A 32”, Logitech K700, MX Ego, M720 Triathlon, Pop, Jabra Evolve2
AV/GAMING: QN95A 50” TV, Q900A, SW900s, 8 Series TV, LG OLED, M70A 43”, Dell Inspiron G5
APPLIANCES: Jet 75 Vacuum, MC32 Oven, American Fridge, 8 Series TV, LG OLED
SPARES: ZFold6, ZFlip5, ZFlip4, Buds1 Pro, Buds2 Pro, Book2 Pro i5, Level Speaker
MAINTAIN: iPhone 14, iPad Air4, iPad Mini4, iPad Pro1 12.9, Watch6

Members_r2roh9p · ‎05-11-2025

What I heard about this App was pre install app or some device the app is suddenly appears. CloudApp collects entire data and send such as location, message, calls, media, finger prints. Also the cloudApp is the third party company called ironsource now owned by unity both are Israel company. You cannot uninstall but can be disable, not sure if you disable stop collecting the data.

jkrowling · ‎18-11-2025

Why is samsung allowing this? We had the pm of isreal saying every mobile had isreali software in it. Why is our personal data being monitored by this genocidal state?

AnnapurnaClimber · ‎18-11-2025

An unbelievable scandal. This situation is clear evidence that there is not a single person in Samsung's management who possesses ethical and moral values.