24-01-2024 03:14 PM
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Hi, why is this app called Appcloud installing random apps? Are you serious, Samsung?
I can show proof that I specifically UNselected your games and pressed finish update. Then suddenly a bunch of garbage apps are being installed. How is this even legal? Why is nobody taking action?
24-01-2024 03:41 PM
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@Members_npiXo5a Should be able to disable. You could check the Galaxy Store settings to try and avoid the automatic downloading of apps. Go to Settings - Apps - Galaxy Store - Mobile Data > Allow background data usage: toggle it off.
Now go back one step and select Change system settings - Allow permission- Toggle it off.
Go back a step again, Select Install unknown apps - Allow from this source- Toggle it off.
It was also discussed in this thread https://eu.community.samsung.com/t5/galaxy-a-series/how-do-i-get-rid-of-appcloud/
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
27-01-2024 07:17 PM
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That is the textbook response, now riddle me this..... WHY DID IT REINSTALL? Right now on the s24 ultra, I did those steps yesterday and now appcloud is back and everything like nothing happened.
29-05-2024 10:33 AM
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Hey, I'm having the same issue. I carefully deselected all apps, clicked finish update and then some random games / apps started installing on MOBILE data! I hate BS like this. This is not serious coming from a company like Samsung. For BS like this I'm now seriously considering to sell this brick and buy a normal phone. This should NOT be legal at all! Total joke with the users. What about my parents that can't search and implement 'solutions' to those problems brought from Samsung? Total disappointment! Samsung is getting lower than xiaomi now.
27-07-2024 09:37 AM
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Yep, this is what I don't like about non standard skinned android, alot of manufacturers add a bunch of apps you don't need and mess with androids core functionality.
I wish they all just used standard stock untouched android on all phones, so that everything is consistent across all androids and there isn't any bloatware.
But obviously that's never going to happen...
I have an A12
13-08-2024 12:57 AM
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30-08-2024 03:45 PM
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14-01-2025 10:00 AM
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I am upset too. The Appcloud is intrusive and not asked for and unwanted. Companies need to be held liable for our invasion of Privacy!
carolintallahassee
04-03-2025 08:59 AM - last edited 04-03-2025 09:05 AM
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I would like to point out that if you go into Settings > Apps and search for App Cloud, scroll to the bottom and click configure and then click on Privacy Policy, you will see that this app is not preloaded by Samsung. It is preloaded by your mobile network. Three is one mobile network that preloads this app onto their Samsung phones, I'm not sure about other carriers. So Samsung is NOT responsible for this.
If you don't want this app preloaded in future, either get your next phone from a different mobile network like EE (I use EE and I've never had this app on any of my phones from them so I know they dont do this), or buy the phone outright from somewhere like Argos, Amazon, or even direct from Samsung.
04-03-2025 10:41 AM
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app is not preloaded by Samsung. It is preloaded by your mobile network
Not true, i got a sim free and yet i have it!
They purposedly made the top 3 without the dot as selected to mislead, you need to tap them and deselect to disable just after you done all 3 the button changes from instal to finish
Misleading and installing unsafe and ***** apps needs to stop
