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Original topic:

ALL bookmarks on Samsung Internet deleted with the newest update!!!

(Topic created on: 30-11-2022 01:25 AM)
Kansas33
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I did the new update on my Samsung Galaxy and all of my bookmarks on Samsung internet somehow deleted. How can I get these back? I did a restore to an earlier date and they did not restore. Please help.

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5 REPLIES 5
PaulM1
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Hi there, @Kansas33. I'd recommend looking at the thread below to see whether the suggestions provided enable you to restore your Samsung Internet bookmarks:

https://eu.community.samsung.com/t5/other-smartphones/restore-bookmarks-from-samsung-cloud/td-p/2070...

Please let me know how you get on with this. 

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D with an S20
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Same thing has happened to me. The solution in the thread you note does NOT work. There is no "my device" or "Samsung account" showing as described. Further, trying to restore bookmarks from the Samsung cloud "restore backups" option doesn't give the option to restore anything related to Samsung internet(although websearches state you should be able to restore bookmarks). This is the second time this has happened to me. Samsung cloud IS A JOKE. It only ever shows 1 prior backup which is over written by the next one(which is how I lost my bookmarks the first time... the backup that would have had my bookmarks was over written before I could figure out how to restore it) SAMSUNG CLOUD IS A FALSE SENSE OF SECURITY. There also is no way to export bookmarks from the Samsung browser. 

Exporting bookmarks to another browser and backing them up to prevent loss are two basic functions. With all the greatness of Samsung products, they definitely get a FAIL on these two points. Come on Samsung... get you ***** together

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73DB
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I've had the very same thing, first they went all weird and all bookmarks were out of the folders then the folders started to disappear a few at a time, now they've all gone, I think it's time to switch to another browser.

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AndrewL
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If you head to the Samsung Internet app > Tap the 3 lines in the bottom right > Settings, is Sync with Samsung Cloud toggled on? Furthermore, tap on Layout and menus, and make sure that 'Show bookmark bar' is toggled on. 

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Bean3
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Has anyone figured out a way to solve the problem and get the bookmarks back if someone has I'd appreciate if someone let me know please and thanks.

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