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WW90J5456FX won't start a cycle

(Topic created on: 09-02-2021 01:18 PM)
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solihullslim
First Poster
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Our washing machine stopped mid-cycle, with the timer stuck on 9mins. It's 21 months old, so under warranty.

Having drained it and cleaned the filter, the machine turns on no problem and I can select any cycle but, when I start it, the door locks and there is just a low humming sound.

I have been throught he support page and the repair booking system won't even recognise my postcode to book an appointment. Any help appreciated

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IamJai
Helping Hand
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What caused it to stop?
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solihullslim
First Poster
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No idea. It didn't complete the previous cycle. Have now managed to run drum clean cycle, and am trying another normal load.

Just a glitch, perhaps?

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IamJai
Helping Hand
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Try taking out the plug and put back in firmly it sometimes does that if it's not in properly
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