Washing Machine WW70J5355MW

[37190993sp]

Good afternoon. One night of thunderstorm my new washing machine stopped working. Did she burn the module? How much does a new one cost? Can you send one if I ask?

[37190993sp]

My contact is  "***".

Thanks.

[xSteveuk]

Hi
This link maybe helpful to you

https://www.samsung.com/uk/support/contact/

[ChelseaH]

Hi @37190993sp 

I've edited your post above to remove any personal details, so they're not out in the open for everybody to see! 

I'd be unable to provide an exact cost as it's likely that the cost would be dependent on an engineer inspection. I'd recommend getting in touch via the link @xSteveuk has provided, and our team can look into the issue further with you! 

[37190993sp]

Thanks.

I'll get in touch.

[37190993sp]

I still haven't solved the problem, it seems that the price of the module is 2/3 of the price of the machine, if I knew I had never bought Samsung, this problem is always happening and why don't you change the modules? What price do you sell me one for?