07-11-2020 01:36 PM
I have the BubbleWash VRTplus 8kg and it recently stopped working towards the beginning of a wash. For instance, if I put it on Daily Wash mode, it always now stops at 56 mins. Can someone please advise on a fix or solution?
09-11-2020 08:23 PM
Hey @Cpeden, does this happen with every cycle/wash? Are you washing any heavy items such as towels? If so, heavy items can gather on one side of the drum and can cause an unbalance during the wash cycle. Therefore, your machine may stop to try and balance the load and to protect your machine and your clothes. Run your machine with an empty load. Does it keep stopping at the minute 56? If so, an engineer may need to repair it, you can book a repair here.